Protection of Personal Data
Brigade Mondaine respects the protection of personal data and undertakes to ensure the best protection in accordance with the laws on information technology and freedom.
For any information on the protection of personal data, you can also consult the website of the Commission Informatique et Liberté (Data Protection Commission). www.cnil.fr
Brigade Mondaine uses Axeptio, the trusted third party in the service of the confidentiality of Internet users.
Axeptio certifies and stores cookie-related consents in a secure and compliant manner.
Identity of the controller
Publisher of the site: Company MAISONS DN SARL (capital of 24000€), registered at the RCS of Créteil for the brand Brigade Mondaine.
SIREN 753 671 684 - Intracommunity VAT FR63753671684 - EORI FR75367168400011
Contact details of the Head Office: 2 rue Emile Goeury 94140 Alfortville. France
Site hosted by : VULTR - Matawan, NJ 07747 - United States
HETZNER – Industriestr. 25 – 91710 Gunzenhausen – Germany
Personal data collected
Data is collected when the Customer browses the site, when the Customer creates a customer account, when the Customer identifies himself on the site, when the Customer places an order on the site, when the Customer subscribes to our Newsletter, when the Customer uses the contact forms on the site, when the Customer shares information from the site via the social network sharing buttons.
The personal data collected from the Client are : First and last name, postal details, login, encrypted password, telephone number, e-mail address, IP address, order history, preferences, delivery incidents and complaints.
The compulsory or optional nature of the data is indicated at the time of collection by an asterisk. Some data is collected automatically as a result of your actions on the site.
The information collected is intended for the use of Brigade Mondaine and is intended to process, invoice, ship, track Customer orders and ensure after-sales service in order to offer the Customer a quality service.
This same information may also be used to fight against fraud during payment but also for the recovery of unpaid orders by the Customer.
Your data, with the exception of your password, may be transmitted to our delivery and payment service providers for order processing and customer service as well as for customer relationship management purposes.
Where required by law, your consent is obtained or an opportunity to opt-out is provided to you before any data is transmitted.
A dialogue box opens at the bottom of the site to collect the visitor's active consent for all cookies and other trackers used on the site.
The Customer may also at any time choose to disable cookies via the settings of the browser he is using.
We inform you that if your browser is configured to refuse all cookies, you will not be able to take advantage of certain essential functions of the site.
Brigade Mondaine gives the opportunity to the Customer to be informed of news and promotional offers offered on the site, by subscribing to the Newsletter.
The Customer has the possibility to modify his information or to unsubscribe by clicking on the link provided for this purpose at the bottom of the Newsletter.
The customer can also express the request by email to : firstname.lastname@example.org
Plug-ins (share buttons, I like) allow you to like or share a product, an article or any other information from the site on social networks.
The use of social networks with Brigade Mondaine services is likely to result in the collection and exchange of certain data between social networks and Brigade Mondaine.
We invite you to consult the personal data protection policies of the social networks in order to be aware of the information that is collected there.
You can disconnect from social networks before visiting our site if you do not want them to collect your information.
Brigade Mondaine offers the Facebook Connect function to connect you via your Facebook account.
You will be asked for permission to access your profile data and share your activities with Facebook.
Length of time personal data is kept
The personal data of the Customer, collected by Brigade Mondaine at the time of his registration, his order and its follow-up, are preserved the time necessary to the management of the orders and the associated services (guarantee, return...).
Current French legislation requires the retention of certain data to meet legal obligations.
Customer account data is kept for 3 years.
Billing data is kept for 6 years.
The digital data stored is protected and secured within our computer system via various adapted tools.
Personal paper data is kept in a secure, locked room with an alarm system.
Right of opposition, correction or deletion of your personal data
In accordance with articles 39 and following of the law n° 78-17 of January 6, 1978 modified in 2004 relating to data processing, files and liberties, any person can obtain communication and, if necessary, correction or suppression of information concerning him/her.
The exercise of these rights requires proof of your identity.
You can exercise all these rights by sending your request, accompanied by a signed identity document:
By mail: email@example.com
By mail to : Maisons DN, 2 rue Emile Goeury 94140 Alfortville. France
Your requests will be taken into account and processed as soon as possible.