ZALO
Arum vibrating stimulator

Order online and pick up your lingerie and accessories in our Paris showroom, Monday to Friday, 9.30am to 5pm.

When validating your order, choose the shipping method: Click & Collect.

After payment, you will receive an e-mail as soon as your order is available.

If in doubt, or for a customized fitting, visit the store Brigade Mondaine and its private fitting area with or without appointment at Paris 5.

If you have any questions about the products or services we offer, please do not hesitate to contact us at form online.

• METROPOLITAN FRANCE (excluding Corsica) - ECO delivery - Order > €50: Free*.
• FRANCE MÉTROPOLITAINE (excluding Corsica) - ECO delivery - Order < €50: Flat-rate charge of €10 incl. VAT.
• FRANCE MÉTROPOLITAINE (excluding Corsica) - EXPRESS delivery: Flat-rate charge of 20 euros inc.

• EUROPE & Corsica - ECO delivery - Order > €250: Free*.
• EUROPE & Corsica - ECO delivery - Order < €250: Flat-rate charge of €20 excluding tax.
• EUROPE & Corsica - EXPRESS delivery: Flat-rate charge of 30 euros excluding tax.

• INTERNATIONAL & DOM TOM - ECO Shipping - Order > 500€ : Free*
• INTERNATIONAL - ECO delivery - Order < €500: Flat-rate charge of €30 excluding tax.
• INTERNATIONAL - EXPRESS delivery: Flat-rate charge of 50 euros excluding tax.

* For ECO delivery, the cheapest carrier will be selected, so the parcel relay may be chosen. This delivery method is not insured. In the event of loss or theft of the parcel, we accept no liability. 

All orders are delivered with free standard gift wrapping, with the option of adding a personal message.

A deluxe Signature Brigade Mondaine gift pack, including a satin pouch, a choker and a customizable card, is available for a fee at checkout.

Brigade Mondaine does not charge taxes (VAT FR 20%) for customers outside the EU.

To benefit from this, the customer must reside and be delivered outside the EU.

The price is updated automatically on the order page, as soon as the delivery address is indicated.

We invite you to consult our full range of C.G.V. (Article 4.) to find out about return and exchange procedures.

Pursuant to European Directive 2011/83/EC on consumer rights, transposed into the Consumer Code (Hamon law of March 17, 2014), certain goods may be excluded from the right of withdrawal.

Products excluded from return, exchange or refund
For reasons of hygiene, all items for intimate or sexual use cannot be returned. This includes

• Lingerie in contact with intimate parts (bodysuits, thongs, etc.)
• Erotic accessories (plugs, sex toys, strap-ons, harnesses...)
• Intimate cosmetics
• Breast jewelry (nippies, pasties, clips)
• Foot accessories, stockings and tights
• Body and intimate jewelry
• Harnesses, thongs or jewelled bodysuits
• Most BDSM accessories

Products customized or made to order by our designers for Brigade Mondaine (Qrucifix, Una Burke, Crystal Eyez, FIGURE OF A, HERVÉ by Céline Marie, etc.) or identified as such on the product sheet are neither returned nor exchanged. These items are specially prepared and packaged for each customer. We recommend that you come and try them on in store.

Products on sale, outlet or liquidation cannot be returned, exchanged or refunded. The same applies to limited-edition products, gift packaging and orders placed with gift cards.

Gift packaging are neither returned nor exchanged. LIMITED EDITION event products are neither returned nor exchanged.

We strongly advise you to come in store try out these prestigious brands.

Product Safety Regulation (GPSR) in Europe - In compliance with the law of December 13, 2024, Brigade Mondaine ensures transparency on the traceability of products and creations offered for sale on its website and in its Private Showroom.

- Product made in : China
- Product manufactured by : ZALO USA [email protected]
- Safety warnings: N/A

All ZALO products have passed the most rigorous quality tests, and all items are inspected for defects at the end of the manufacturing process.